We rented the bikes through draculabike. Dani cares about his customers. He was good at communicating with us from the booking process till the end of our route. We only rented bikes as we were cycling on our own in Transilvania. Dani was attentive and promptly answered all our emails before coming to Brasov. Pick up was smooth and he made sure all our queries were answered. We rented trekking bikes, we were quite happy with the quality throughout. He provided us with helmets, puncture kits, spare inner tubes. He even accommodated a last minute bike pick up in Bucharest when we finished the route. Cost was very reasonable. Overall ☺ with the service and we would definetely book again if we were to come again to Transilvania.